We operate a ‘no-return’ policy, but will consider refunds under certain circumstances. Our refund policy is highlighted in our FAQ section, in relation to shipping and delivery.
Damages and other issues
Please inspect your order upon receipt and let us know immediately if the item is defective, damaged, or incorrect.
We will then evaluate the issue to attempt to put it right.
If your order was damaged or you have any other issues, please contact us at: info@platterie.co.uk
